Who we are

My Equilibrium Headquarters is a pharmacist-led health and well-being company based in the United Kingdom.
Our website, www.MyEHQ.com, allows visitors to learn more about our services and register their interest in working with us.

What Data We Collect

When you submit a form on our website (specifically on the “Register Interest” page), we may collect the following personal information:

  • Name
  • Email address
  • Phone number

No payment details, passwords, or other sensitive personal data are collected through our website.

How We Collect Data

We collect data directly from you when you complete and submit the online form on our website.
Our forms are built using WordPress forms, which securely send the information to us for internal use only

How We Use Your Data

We use your personal data solely to:

  • Respond to your enquiry or expression of interest
  • Provide you with information about our services
  • Keep internal records of communications

We do not sell, rent, or share your personal data with third parties for marketing purposes

Legal Basis for Processing

We process your personal data under the following lawful bases:

Legitimate Interest – to follow up on your enquiry and manage our business relationship..

Consent – when you voluntarily provide your details via our online form.

Data Storage and Security

Your data is stored securely within our internal systems.
We use appropriate technical and organisational measures to prevent unauthorised access, alteration, disclosure, or destruction of your personal data.

Data Sharing

We do not share your personal data with any third parties, except where required by law.
Our website hosting and form processing providers may have access to data only for technical reasons and under strict data protection agreements.

Cookies

Our website uses small text files known as cookies to help improve your browsing experience.
Cookies may be used to:

  • Enable website functionality
  • Protect our forms from spam (e.g., Google reCAPTCHA)
  • Collect anonymous statistics about site traffic (e.g., through WordPress or Google Analytics)

You can choose to accept or decline cookies through your browser settings.
Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer.

For more detailed information about cookies, visit www.allaboutcookies.org.

Data Retention

We retain your information only for as long as necessary to respond to your enquiry and maintain administrative records, after which it is securely deleted.

Your Rights

Under UK data protection law, you have the right to:

  • Access a copy of your personal data
  • Request correction or deletion of your data
  • Withdraw consent at any time
  • Complain to the Information Commissioner’s Office (ICO) if you believe your data has been misused

To exercise any of these rights, please contact us using the details below.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact:

My Equilibrium Headquarters
Email: info@myehq.com
Website: www.MyEHQ.com